Deleting Visitors from the Engagement Flow

Visitors added to the Engagement flow can be deleted from the Schedule or the Waiting Room in an Engagement Flow:     

1. On the Engagement details page, by default In Progress is displayed, click either the Scheduled or Waiting Room.
      
2. You can Delete a single visitor or multiple visitors in the Schedule or Waiting Room.
   
   Delete a Single Visitor:
   • Click the three-dot menu under the Actions column and click Delete.           
   • You are asked to confirm the deletion. Click Yes to delete the Visitor.           
   • A confirmation message that the visitor has been deleted is displayed, and the visitor is no longer a part of the engagement flow. 

Delete Multiple Visitors:

• By default, the Delete Visitor option is disabled.    
• Select one or more visitors and click Delete Visitors. Note: The Delete Visitors button is enabled when the visitors are selected. 
        
• A confirmation message that the visitor has been deleted is displayed, and the visitor is no longer a part of the engagement flow.