By establishing a connection with Eloqua, you gain the ability to publish the Leads generated by Hushly to your Eloqua account. Oracle Eloqua empowers marketers to strategize and implement campaigns while providing a personalized customer experience for their potential customers.
Overview
- Establish a connection between Hushly and Eloqua.
- Map Hushly Lead Fields to Eloqua Contact Fields.
- Disconnecting Eloqua Integration.
Establish a connection between Hushly and Eloqua:
- Login to your Hushly Account.
- From the Left Nav Menu, go to Setup > Integrations.
- On the Integrations page, click +New Integration to add Eloqua.
- From the Integrations pop-up window, select Eloqua and click Activate.
- The Eloqua access request page is displayed. Click Login to continue.
- Enter your Eloqua credentials to Sign In.
- Click Sign In to continue.
- Click Accept to be logged in with the name displayed to continue.
- After accepting, you will be redirected back to Hushly with an option to select the type of Integration.
- Contact - Hushly Lead will be Published to Eloqua as a Contact.
- Form - Hushly Lead Data will be submitted to an Eloqua Form and processing will be applied to the data in Eloqua.
- Contact - Hushly Lead will be Published to Eloqua as a Contact.
Click "Continue". A confirmation message will appear, indicating that Hushly is connected to Eloqua.
Publish As a Contact:
Leads can be published to Eloqua in two ways: as a Contact or through a Form. When published as a Contact, the information from Hushly Fields (e.g., names, emails, phone numbers) is mapped and transferred to corresponding Eloqua Fields. Proper configuration of Field Mappings is crucial to ensure the data is accurate and consistent.
To Configure Field Mapping:
- Click on Configure Field Mappings to map the fields from Hushly to Eloqua.
- Map Hushly Fields with Eloqua Fields.
- To Configure Custom Type field Mapping, click here.
- Publish Rule
- Overwrite: Always sets the value irrespective of whether a value is already available for that field.
- Do not Overwrite: Sets the value only when the Eloqua field value is blank.
- Overwrite: Always sets the value irrespective of whether a value is already available for that field.
Lead Field Value Mapping
Mapping lead field values ensures that information captured from leads is accurately and consistently transferred to your Customer Relationship Management (CRM) or Marketing Automation System (MAS).
To map a Lead Field Value, follow the below steps:
- Click on the Map Values
icon to map the values that you want to publish to Eloqua.
- The Value Mapping pop-up window displays the following:
- The values on the left side are Hushly values.
- The values on the right side are set to match your values in Eloqua if they do not align with Hushly's values.
- Click Save to confirm the mapped changes.
Note: When a Lead is published, the mapped lead field value will be published to the corresponding contact field values in Eloqua.
- The values on the left side are Hushly values.
Publish As Form:
When you select to Publish a lead as Form, the data is published to the respective Form fields in Eloqua. To ensure accurate and consistent contact data to be published to the selected Form, you need to configure the Field Mappings.
The Form field mapping page is displayed with the Configure Field Mappings button.
To configure Field Mappings and Lead Field Value Mapping, please refer to the steps under "Publish as a Contact."
Disconnecting Eloqua Integration
- Click Disconnect. Hushly asks you to confirm the action.
- Click OK.
- A Confirmation message is displayed, and Eloqua no longer appears on the Integrations tab.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article