Viewing Account Visitor Activities

To View an Account Visitor, follow the steps below:

1. From the Left Nav Menu, click ABM > Accounts Visitors.   
2. On the Account Visitors page, Click the Name to view the details.
   
   
3. The Account Visitor page displays the Dashboard and Configure tabs. 
   
   Dashboard
   By default, the Dashboard tab is displayed. This tab provides information about the Visitor's Emails, Activities, Engagement Flows, and HSignal Scores.
   
   

• The Emails section provides information about the emails that are sent to the Visitor using Hushly Engagement Flows.
   
• Click the + symbol to view each sent email.
   
• The Engagement Flows Section displays the Engagement Flows that the Visitor is currently associated with. 
• The Activities Section shows the tracked activities including Emails sent, ABM Page, and Content Hub visits. 
• HSignals lists Topics that are relevant to the assets that a Visitor interacts with, along with a Score.
  
  Score reflects visitor engagement, determined by their interactions (previews, engagement, form submissions, and asset downloads) with content related to that topic, indicating their level of involvement and interest.
  
  Score boost signifies engagement with specific content topics considering their past interactions. This score can fluctuate over time, increasing or decreasing based on visitors' evolving interactions and interests.
  
  
  Configure
  You can view the information about the Account Visitor which can also be modified depending on the type. 
• Account Visitor of Type - Invitee with Engagement Status New. Note: All the fields including Account and Invitee Id can be modified, here.  
  
  
• Account Visitor of Type - Invitee with an Engagement Status Browser/Clicker/Engage/Highly Engaged.Note: The Account and Invitee Id are marked as non-editable here, you can modify other fields. 
  
  
• Account Visitor of Type - Non-Invitee and of any Engagement Stage. Note: The Account and Invitee Id here are non-editable and the Invitee Id is blank, you can modify other fields.  
   
• Click Update to save the changes.