Engagement Flow

The Engagement Flow Report provides an overview of the Engagement Flow.  

Accessing the Engagement Flow Reports:

 To access the ABM - Account Engagement Stage Reports, follow the steps below:

1. From the Left Nav Menu, click Reports > ABM > Engagement Flow.
   
2. On the Engagement Flow page, the Report displays the activity data of each engagement flow in a tabular form.
   

                

   The Table describes the details of the columns in the Reports table:
   

   Name	Description
   Engagement Flow	Name of the Engagement Flow Page.
   Sent Emails	The number of contacts who received the emails.
   Opened Emails	The number of contacts opened the emails.
   Replied Emails	The number of contacts who replied to the emails.
   Clicked Emails	The number of contacts who clicked a hyperlink in the email.
   Unsubscribed	The number of contacts unsubscribed from the engagement flow.

      
3. On the Engagement Flow page, search and customize the Report table. Read here to know how to use the Report features.