The ContentSherpa Widget is an interactive, AI-driven interface designed to engage users with intelligent responses, content recommendations, and ContentSherpa Knowledge Base support. It consists of several user-facing and functional components, each contributing to a seamless and intuitive experience.
The ContentSherpa Widget supports two layout options, Compact and Expanded, which can be configured from the Embed Code tab.
Compact Layout: Small widget anchored at the bottom right corner of the page.
Expanded Layout: Large widget overlay, centered on the page.
ContentSherpa Widget Components
The Components You See When the Widget is Launched.
The Components You see when the Question is asked.
Components of the Menu
- Start New Conversation - This will reset the current session and begin a new chat with the ContentSherpa Widget displaying the Welcome Message and Guiding Questions along with a Question box, Chat History icon, and Enter
button.
- Chat History. Displays a list of previous conversations, each labeled with a Title, Date, and Time. Click on any of the Conversation titles.
- Visitors can review the past conversations or continue past interactions.
- Visitors can review the past conversations or continue past interactions.
- Library. The Content Library opens, displaying all saved content added by visitors using the Add to Library button.
- Edit Profile. Allows visitors to edit their profile by updating a previously saved Prequalification Statement.
How to Customize Your ContentSherpa Widget Labels
Customizing the labels in your ContentSherpa Widget allows you to tailor the user interface to align with your brand voice and user expectations. These labels control the text displayed on key elements such as buttons, inputs, and messages within the widget.
Hushly provides the flexibility to customize the ContentSherpa message displayed on the landing page, allowing organizations to tailor the messaging to align with their unique branding, tone, and audience engagement strategies. This customization ensures that the ContentSherpa experience feels personalized and resonates with the target audience, enhancing the overall user experience.
To learn more about customizing ContentSherpa Widget labels and messaging, click here.
Styling the ContentSherpa Widget
You can customize the look and feel of the ContentSherpa Widget to match your website’s branding using the Styling section under Configure in the ContentSherpa interface. Here you customize colors, fonts, and other UI elements for a seamless, on-brand user experience.
- Navigate to the Configure tab in the Content Sherpa interface and click Styling to expand the section.
- Enter the code in the Styling section and click Update.
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