How the ContentSherpa Widget Works

Hushly's ContentSherpa Widget enables AI-powered conversations and content recommendations directly on your website. Easily configurable and embeddable, it enhances user engagement by answering visitor questions, displaying resources relevant to the conversation, and accelerating their journey without leaving the page.

The ContentSherpa widget is displayed based on the configuration settings defined in the Embed Code tab and the Launch Method configured.

Launch Method Options:

• Button – When the Button option is selected as the Launch Method, a Button Label field appears, allowing you to customize the text displayed on the launch button.
• Ask Question Input – When the Ask Question Input option is selected as the Launch Method, a Floating input field appears at the bottom-center to ask a question and launch the ContentSherpa widget.
• JavaScript API – When the JavaScript API option is selected as the Launch Method, the widget is triggered via API using JavaScript code. 

Launch Method: Button

1. Configuration: Configure the Launch Method as Button and enter a text for the Button Label.  
2. Real-Time: The Button is displayed at the bottom right corner of the page. Click the Button.
   
3. The ContentSherpa widget launches, displaying a Welcome Message, Welcome Note, Prequalification Statement, and a Start Chat button. Clicking the Start Chat button will display the Question and the Answer. 

Launch Method: Ask Question Input

1. Configuration: Configure the Ask Question Input Launch Method. 
2. Real-Time:  An input field appears at the bottom-center of the page, allowing visitors to ask a question and launch the ContentSherpa widget. To initiate the conversation, type a question into the input field and either press Enter on the keyboard or click the up arrow button. 
3. The ContentSherpa widget launches, displaying a Welcome Message, Welcome Note, Prequalification Statement, and a Start Chat button. Clicking the Start Chat button will display the Question and the Answer. 

Launch Method: JavaScript API

1. Configuration: Configure the JavaScript API Launch Method.  
2. Real-Time: An input field is displayed, allowing users to ask a question and launch the ContentSherpa widget.  To initiate the launch of the ContentSherpa widget, type a question into the input field and either press Enter on the keyboard or click the up arrow  button. 
3. The ContentSherpa widget launches, displaying a Welcome Message, Welcome Note, Prequalification Statement, and a Start Chat button. Clicking the Start Chat button will display the Question and the Answer.
   
   

To learn more about ContentSherpa functionality, click here.

Related Topics:

Embedding the ContentSherpa Widget

ContentSherpa Widget – UI Components