Manage Domains

A domain is a part of your website and a dedicated space that hosts a Hub or Experiences. Subdomains are part of a domain. They are used to host product pages. Therefore, if you have dedicated content for various products, you can deploy the content using the subdomains.

Your domain URL (yourwebsite.com) is created when your firm’s account is created by the Hushly Admin user.

You can create a Domain exclusively for a Hub or Experiences. To define a Hub, creating a domain is mandatory. However, even if you do not define a domain for an Experience, you can create Experiences that fire on any web page.

The objective of defining a domain or subdomain is to make it seem to users that your resource center is part of your website, even though it is hosted on Hushly’s servers.

With a subdomain, you can achieve the redirection by creating a CNAME record in your Domain Name Server (DNS).

A CNAME record is essentially an alias. It instructs the browser, "When a user asks for URL A (your subdomain), tell the user that the user is looking at URL A, but go to URL B (Hushly’s server) instead."

An overview of the process is here:

• To get to your resource center, you want your users to visit a URL that is part of your website. This is a subdomain of your website, such as resources.mycompany.com. Create a subdomain.
• Your resource center is hosted on our server at hubs.hushly.com.
• Create a CNAME record that points resources.mycompany.com at hubs.hushly.com. This configuration redirects anyone who goes to resources.mycompany.com to hubs.hushly.com but makes it look like the user is still on resources.mycompany.com.
• Enable SSL for your resource center. SSL is deprecated in favor of the newer TLS protocol, but SSL is still the more commonly used term when referring to encrypted web connections. This section refers to SSL to indicate TLS as well.
• If you choose to use the Hushly-managed SSL certificate, add another CNAME entry to your DNS server within 48 hours of receiving the CNAME name and value pair from Hushly.
• If you choose the self-managed SSL certificate, prepare and send the certificate file for your subdomain resource.mycompany.com to Hushly at support@hushly.com or your Customer Success Manager.

Note: Many Hushly customers choose resources.mycompany.com as their subdomain and Hushly-managed SSL certificate for their resource center.

Next Topics:

Adding a Domain

Deleting a Domain