Embedding a Chat Agent allows you to add a Hushly Chat Agent directly to your website or asset. The embedded Chat Agent provides visitors with an interactive, AI-powered experience that can answer questions, guide visitors to relevant content, and help them engage with your business.
A Hushly Chat Agent can be configured for the specific website experience and embedded using the generated embed code. Once embedded, visitors can interact with the Chat Agent without leaving the webpage.
Embedding a Chat Agent helps you provide real-time assistance, improve content discovery, and engage website visitors throughout their journey.
To embed a Chat Agent, follow the steps below:
- From the Left Navigation Menu, click Hubs. On the Hubs listing page, select the Hub you want to manage. From the Hub Menu, click DISTRIBUTION, and then click Website Embeds.
- On the Website Embeds listing page, click +New Embed.

- In the New Embed window, select ContentSherpa as the Type.
- In the Name field, enter a name for the Chat Agent.
- Click Start Building. You are redirected to the Embed Builder, where you can begin designing and configuring your Chat Agent.

Click Save Configuration.

Copy the ContentSherpa Embed Code
After configuring the Chat Agent, you can copy the embed code and add it to the desired webpage or webpages.
- Click the Embed Code tab.
- Under Embed Type, select the required embed format:
- HTML — Use the HTML embed code to embed the ContentSherpa directly on a webpage.
- Tag — Use the embed tag format.
- Click Copy to copy the ContentSherpa embed code.
- Paste the copied code into the desired webpage or webpages where you want to embed the ContentSherpa .
Important: You must install the Hushly Embed Tag along with the embed code.
Related Articles:
How to Embed a Content Resource Stream
How to Embed a Form in an Asset
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