Unlocking accounts typically involves reactivating user accounts that have been locked due to various reasons, including too many unsuccessful login attempts.
Hushly locks the Account of the user on 5 unsuccessful login attempts with the following error message.
To unlock your account, follow these steps:
1. From the login page, Click on the "Reset your password" link to initiate the password reset process.
2. Enter your Email address in the prompted field and click "Send me Reset Instructions."
3. Check your email inbox for a message containing a link to unlock your account.
4. Click on the provided link in the email.
5. You will be redirected to a page where you can reset your password.
6. Set a new password as per the provided instructions.
7. Your account is now unlocked and accessible with the updated password.
If you encounter any issues or need further assistance, feel free to reach out to support@hushly.com.
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