Personalizing Content Recommendations

Modified on Thu, 22 Oct at 12:33 AM

Personalizing Content Recommendations

Recommendation Rules (Hubs > RULES & AUTOMATION > Recommendation Rules) are used to create personalized content recommendations to the user, based on User Groups, Segments, etc.

Hushly provides for a Recommended for You section in a Stream. You can configure rules to display relevant Assets from other Streams in this section. If a recommended Asset is also part of the Stream, the Asset is not displayed in the Recommended for You section.

To create a Recommendation Rule, follow the steps below:

  1. From the Left Navigation Menu, click Hubs. On the Hubs listing page, select the Hub you want to manage. From the Hub Menu, under RULES & AUTOMATION, click Recommendation Rules. On the Recommendation Rules listing page, click + New Rule.

  2. On the New Recommendation Rule page make the necessary changes to the following sections:

    • Name this rule

    • Where recommendations appear

    • Which audiences see these recommendations

    • What can be recommended

    • How rules run

  3. Click Create rule at the bottom of the page.

Name this rule

Only your team sees this. Visitors never do.

  • Rule Name - Enter the name of the Rule in the Rule name field. This is a required field.
  • Description - Enter a description of the Rule in the Description field.
  • Rule is live - Turn off to save it as a draft.

Where recommendations appear

The streams this rule covers, and the spots inside them.

Which streams does this rule apply to?

  • All streams  - Every stream in this hub.

  • Specific streams  - Only the streams you choose.

Which spots inside those streams?

  • Next to an item  - Beside a single piece of content, left or right.

  • Start of a stream  - Above the stream, before the visitor begins.

  • Both spots  - Shows on both item pages and stream pages.

How many to show - Maximum recommendations per placement.

Which audiences see these recommendations

Everyone, or a narrower set of audiences.

  • Everyone  - No audience filter.
  • Saved segment  - Reuse an existing segment.
  • Custom conditions  - Build a one-off audience.

What can be recommended

Choose the content pool this rule draws from.

  • All streams   - Anything in this hub.
  • Specific streams  - A curated set of streams. .
  • AI engine  - Let the engine choose the best match.

Inclusion rules  - Only recommend content matching your conditions.

Exclusion rules  - Never recommend content matching your conditions.

Click Create rule at the bottom of the page.

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