Disable Exit-Intent Experiences for known users in my Marketing Automation Platform

Modified on Wed, 8 Sep, 2021 at 8:02 AM

Q. Can I disable Exit-Intent Experiences if I know the visitor is a known contact in my marketing automation platform (MAP)?

A. The short answer is Yes. That said, Hushly won't know if a visitor is a contact in your MAP. If you know the visitor is a contact in your MAP, you can configure a javascript function, with your own custom logic, that tells Hushly if the visitor is a known MAP contact so that Hushly can disable Exit-Intent Experiences showing up for the visitor.

JS Code:

<script type="text/javascript">
window.getHushlyConfig = function (callback) {
     let result = {disableExitIntent: true}; 
     callback(result);
};
</script>

If the result is set to disableExitIntent: true then Hushly will not show the exit-intent experience to the user. If it is set to disableExitIntent: false then the user will be eligible to be shown an exit-intent experience if configured for the page.

How to insert the custom Javascript for Experiences

Method #1 Google Tag Manager

Google Tag Manager, is a great way to manage all the additional JavaScript, or "tags" and "tracking pixels" to your website without involving development resources.

You can configure the above JavaScript function by creating a Tag in Google Tag Manager. Make sure this tag triggers on all the web pages where the Hushly experiences are configured.

Method #2 Manual

Insert the above JavaScript function in the <head> tag of the HTML on the WebPage where the Hushly experiences are configured.