Q. What are the Parameters used while Accessing the ABM Page URL?
A. The following are the different Account Visitor Parameters that can be associated with the ABM Page URL:
| Parameter Name | Description | URL Parameter | Example |
|---|---|---|---|
| Account Name | Identifies the Account | acc | acc=hushly.com acc=Hushly |
| Invitee Id | A Unique value associated to identify an Account Visitor. | inv | inv=HLY001 inv=AMZ001M |
| First Name | Identifies the First Name of the Account Invitee. | fn | fn=James fn=Alistar |
| Last Name | Identifies the Last Name of the Account Invitee. | ln | ln=Lason ln=Lincoln |
| Identifies the Email of the Account Invitee. | em | em=james.laswon@hushly.com em=alincoln@hushly.com | |
| Job Role | Identifies the Job Role of the Account Invitee. | jr | jr=Manager jr=Sales%20Representative |
| Department | Identifies the Department of the Account Invitee. | dept | dept=Sales dept=Marketing |
Example: An ABM Page URL with all the Parameters:
https://hub.hushly.com/sample-abm-page?acc=hushly.com&inv=HLY001&fn=James&ln=Lasson&em=james.lawson@hushly.com&jr=CEO&dept=Admin
Sample URL with different Parameters combination:
Q. When to Use which Parameter in the URL?
- ABM Page URL + Account - Used to create Non-Invitee Account Visitors for the Account in the System.
- ABM Page URL + Invitee Id - Used to identify an existing Account Visitor and to Customize the ABM Page accordingly.
- ABM Page URL + Account + Invitee Id + fn + ln + em - Used to create an Invitee Account Visitors for an Account in the System and to associate the given parameter values for First Name, Last Name, and Email.
- ABM Page URL + Account + Invitee Id + Jr + Dept - Used to create an Invitee Account Visitors for an Account in the System and to associate the given parameter values for Job Role and Department.
Q. What is the order of precedence for the parameters passed in the ABM Page URL?
A. Hushly recognizes the parameters in the following order:
- Invitee ID: First, it checks if a visitor exists with this invitee ID.
Email: If the visitor doesn’t exist with an Invitee ID, it tries to find the visitor by email address.
Note:If the Account matches but neither the Invitee ID nor the email address matches the visitor, a new Visitor will be created.
If neither the Invitee ID, Email address, nor Account is found, the Visitor will not be created.
Q. How will the visitor's details be impacted if they are passed as parameters in the ABM page URL?
A. If an ABM Page URL with all the Parameters is passed
https://hub.hushly.com/sample-abm-page?acc=hushly.com&inv=HLY001&fn=James&ln=Lasson&em=james.lawson@hushly.com&jr=CEO&dept=Admin
- If no visitor matches the provided details, a new visitor profile will be created using the information from the ABM page parameters, and these details will be reflected in the tokens on the ABM page.
If there is a matching visitor is found based on the inv/Email parameter, the token values on the page will be prepopulated with the visitor's information from the system, rather than the values passed in the URL parameters.
Q. What happens when you have a + character in a URL Parameter?
A. When there is a + character in the URL Parameter, it is treated as a space in the URL parameters. You should encode it with %2B.
When an email contains a "+" character, such as richardevans+9@hushly.com, and you generate the URL using the "Get ABM Page Link" feature, the "+" character is replaced with "%2B".
Here’s an example URL with the encoded email:
https://hushlycontenthub.v3hub.hushly.com/basic-template-page?acc=homedepot.com&em=richardevans%2B9%40hushly.com&fn=richard&ln=evans
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