Using AI-Generated Text to Personalize by Account

Modified on Thu, 1 May at 10:29 PM

Enhance your messaging by tailoring AI-generated text to specific account details. AI uses available account information such as company name, industry, location, or known preferences to generate highly relevant and personalized content. This ensures your communication resonates with each target account, increasing engagement, and conversion potential.


Whether you're crafting titles, subtitles, or personalization by Account or Account Field, Hushly's AI personalization makes your messaging more meaningful and aligned with the unique context of each audience. You can use Personalize by Account or Account Field only once for a Title or Subtitle.


This feature is available for the One-to-Few strategy but is not supported for One-to-One.


To personalize the text for the Title using Account Information, follow the steps below.


  1. From the left Page Blocks menu, select a Page Block. 
  2. The Page Block section opens with a Title and Subtitle section with Personalize by Account. Click Personalize by Account.  
  3. The Personalize by Account pop-up displays the Config tab (by default) and the Prompt Library tab. It includes a default message, the Personalize by Account section with Account and Account Field buttons, a Prompt text field, and a Generate All button. The Configure Target Accounts button is displayed at the top right corner of the pop-up. Click Configured Target Accounts. 
  4. The Configure Target Accounts Filters section is displayed with the filters to add the Targeted Accounts with the Apply Filters button. Set Rules for the Accounts. Each time you add an Account, the Accounts will be displayed on the right panel. Click the Apply Filters button. The Configure Target Accounts section slides away.
    Note: You can add any number of accounts to the existing Rule by clicking on the Configure Target Accounts button. 
     
  5. The Personalize by Account pop-up appears with the configured accounts.  
  6. Enter a prompt in the Prompt field for the Account, then click the Generate All button to create AI-generated text. The AI-generated texts for the Accounts appear in the Account section. Click the Apply button.
    • Note: Once you click Apply, the Account and Account Field options will be disabled. You can use either option to personalize your title. To personalize the title again using Account or Account Field, you must first delete the existing generated title. 
  7. The AI-Generated Title appears in the Page Block, and the default title is displayed in the Title section. The AI-Generated Title is displayed only for Accounts that are targeted in the Personalize By section, while all other Accounts will see the default message.



To personalize the text for the Subtitle using Account Field Information, follow the steps below. 

  1. In the Page Block section, click the Personalize by Account link. 
  2. The Personalize by Account pop-up displays the Config tab (by default) and the Prompt Library tab. It includes a default message, the Personalize by Account section with Account (by default) and Account Field buttons, a Prompt text field, and a Generate All button. The Configure Target Accounts button is displayed at the top right corner of the pop-up. Select Account Field. 
  3. When the Account Field button is selected, it displays the Field and Prompt text boxes and the Generate All button.

    Only ABM Account Fields with picklist values created in Hushly Setup > Field Management > Account > Custom Field will be displayed here. To learn more about creating an ABM Account Custom field, click here.
  4. Select an Account Field. When you select an Account Field from the drop-down, the Account Field picklist values and the default text message are displayed in the Content section. Enter a prompt in the Prompt field, then click Generate All to create AI-generated text. 
  5. The AI-generated text will be displayed for each of the Company Size for the selected Account Field. Click Apply.
     
  6. The AI-Generated Subtitle appears in the Page Block and the default subtitle will be displayed in the Subtitle section. The Subtitle is displayed only for Accounts that are targeted in the Personalize By > Account Field section, while all other Accounts will see the default message.
    • The subtitle is applied based on the selected value in the Account Field under ABM > Accounts > Configure. If no value is selected, the default subtitle will be displayed.

    • If a value is configured for the Account Field, the corresponding AI-generated text will be displayed as the subtitle.


Click here to learn more about saving, editing, deleting, and reusing a prompt.



Related Topics:

Smart Assist: Personalize the Page Blocks Titles & Subtitles

Generating a One-to-Few ABM Page Using AI

Generating a One-to-One ABM Page Using AI


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